Refund & Returns Policy
Overview
This Refund Policy applies to all services provided by AfterLife, including but not limited to gaming server hosting, virtual servers, and related digital services.
Due to the nature of our services being digital, instantly provisioned, and non-returnable, we do not offer returns under any circumstances.
No Return Policy
All purchases made on our website are final. Because gaming server hosting and related services are delivered instantly and begin consuming resources immediately, returns are not possible.
By completing a purchase, you acknowledge and agree that you waive any right to return the service.
Refund Policy
We generally do not offer refunds. However, refunds may be considered at our sole discretion under limited circumstances, such as:
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The service fails to function as advertised due to a verified fault on our end
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A technical issue prevents initial service activation and cannot be resolved by our support team
Any approved refund requests must be submitted within 30 days of the original purchase date and require proof of purchase.
Non-Refundable Items and Services
The following are strictly non-refundable:
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Gaming server hosting services
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Renewals of any services
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Setup, installation, or configuration fees
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Add-ons, upgrades, or additional resources once provisioned
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Custom or modified server configurations
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Promotional, discounted, or sale-priced services
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Downloadable software, licenses, or digital products
Refund Review Process
If a refund request is submitted:
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Our team will review the request on a case-by-case basis
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Approval or rejection will be communicated via email
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Approved refunds will be issued to the original payment method
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Processing time depends on the payment provider
Submitting a request does not guarantee approval.
Service Cancellations
You may cancel your service at any time through your account dashboard or by contacting support.
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Cancellation prevents future billing
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Cancellation does not entitle you to a refund for the current billing period
Abuse and Policy Violations
Refunds will not be granted if your account is suspended or terminated due to violations of our Terms of Service, including but not limited to abuse, excessive resource usage, or illegal activities.